Welcome to Express Truck Tax - the software platform for the preparation and filing of certain tax forms more fully described below (collectively the "Software").
By using any of the Services (defined below) which are now or in the future offered by Express Truck Tax, LLC ("ETT", "us", "we", or "our") you are affirmatively indicating that you have read, understand and consent to be bound by the provisions of these Terms of Use. If you are an individual acting on your company's or client's behalf, you are representing that you are authorized to accept these provisions on their behalf and agree that the terms "you" or "yours" will refer to you, your company, or your client.
If you do not agree to these Terms of Use, you are not granted any rights whatsoever and may not access or use the Software or its Services.

We grant you the following limited rights provided that you remain in compliance with all of the terms and conditions of this Agreement.
(a) Limited License for Software and Services. You may use: (i) the Software and Services solely to prepare the tax return and related filings for your business and, only after proper registration and payment of any applicable Service fee, to file tax returns and related filings electronically. (ii) If you are a tax preparer with an official Preparer Tax Identification Number (PTIN) issued by the Internal Revenue Service (IRS), you may use the Software for your clients’ tax returns on a professional or commercial basis.
(b) Restrictions. You are not licensed or permitted to do any of the following: (i) attempt to access any other ETT software or systems, service, programs or data that has not been made available for public use; (ii) use the Software or Services to prepare tax returns, schedules or worksheets on a professional or commercial basis (i.e., for a preparer's or other fees) unless as stated above in 1(a)(ii); (iii) copy, reproduce, republish, upload, post, transmit, resell or distribute in any way the Software or Services; (iv) work around any technical limitations in the Software, use any tool to enable features or functionalities that are otherwise disabled in the Software, or decompile, disassemble, or otherwise reverse engineer the Software, except as otherwise permitted by applicable law, (v) use the Software for any improper, illegal or unpermitted commercial purpose (vi) perform or attempt to perform any actions that would interfere with the proper working of the Software or Services, prevent access to or the use of the Software or Services by us, or our other licensees or customers, or impose an unreasonable or disproportionately large burden on our infrastructure; or (vii) otherwise use the Software except as expressly allowed under this Section 1.
(c) If you obtained a license for use of the Express Truck Tax software, there may be additional fees and limitations on your use of the features and functionality, stated within the Express Truck Tax software.

The Software is licensed, not sold, and ETT reserves all rights not expressly granted to you in this Agreement.
“Express Truck Tax”, “ExpressTruckTax”, together with the Software and Services are protected by copyright, trademark, trade secret and other intellectual property laws. ETT and its parent companies own the title, copyright, trademark and other intellectual property rights to “Express Truck Tax”, “ExpressTruckTax”, the Software and the Services and all rights to the same are reserved by ETT.

A. Tax Calculation Services.
We diligently work to ensure the accuracy of the calculations on every form prepared using the Express Truck Tax Services (“Services”).
(i) If you are a registered user and you pay an IRS penalty and/or interest solely because of a calculation error on a form prepared using the Services or Software, and not as a result of, among other things, your failure to enter all required information accurately, willful or fraudulent omission or inclusion of information on your tax return, misclassification of information on the tax return, or failure to file an amended return to avoid or reduce an applicable penalty/interest after we have announced updates or corrections to the Software in time for you to file an amended return, then ETT will reimburse you for the amount of any related IRS penalty and/or interest assessed by the IRS. In this regard, you are responsible for keeping ETT apprised of any change in your email address, mailing address and/or phone number so that you can be notified of such updates or corrections. You are responsible for paying any additional tax liability you may owe and providing any other information ETT reasonably requests. A "registered user" is a user from whom we have received the information necessary to permit such person to print or electronically file a tax return prepared using the Software and who complies with the terms and conditions of this Agreement.
(ii) If you believe such a calculation error occurred, you must notify ETT as soon as you learn of the mistake (and in no event later than 30 days after the penalty or interest is assessed) at https://www.expresstrucktax.com/irs2290/contactus/, or by mail at Express Truck Tax, LLC, 500 New Karner Road, Albany, NY 12205. ETT will then contact you promptly to resolve the issue. To resolve your matter, ETT may require your Express Truck Tax data file and other supporting information such as a copy of the IRS notice, evidence of payment of the specified penalty and/or interest, and a copy of your printed tax return.
B.Electronic Filing Services.
(i) If you choose to file your return electronically, the tax return will be forwarded to ETT's Electronic Filing Servers, where it will be converted to and stored in a standardized format, and then transmitted to the Internal Revenue Service (IRS). You are responsible for verifying the status of your return to confirm that it has been received and accepted by the applicable taxing authority and, if necessary, for filing it manually in the event that the taxing authority rejects your electronically filed return (e.g., because the Business Name and EIN don't match). You agree to review your tax return for errors or omissions before electronically filing or mailing it by mail. To the extent required by applicable law and regulation, ETT stores and maintains information that you provide to us. We are not required or obligated to provide you with copies of this information.
(ii) Although tax filing occurs regularly throughout the year, occasionally the IRS will not accept a return due to various reasons including, but not limited to, maintenance of their computer systems. The Services may be operational during this time for you to prepare your tax returns, but if the return is not accepted, it is your responsibility as the taxpayer to resubmit the return until it has been accepted. It is always your responsibility as the taxpayer to file the returns, and if necessary, you may need to make changes or amend the return if it was submitted with inaccurate information. The IRS requires us to notify it, in connection with the electronic filing of your tax return, of the Internet Protocol ("IP") address of the computer from which the return originated and whether the email address of the person electronically filing the return has been collected. By using the Services, you consent to that disclosure to the IRS, as well the disclosure of any other information relating to your use of the Services as required by law or IRS regulation.
Help and Support. We may use a variety of methods (e.g., in-product, internet, e-mail, chat, text or instant messaging, fax, and phone) to provide technical support and customer service in connection with the Software or Services. You hereby consent to our use of any phone numbers, addresses, email addresses or other contact information provided by you to provide customer service, technical support or other necessary information related to the Software or Services.
The terms and conditions governing the offering of this support, which may require the payment of an additional fee, are subject to change as announced by ETT from time to time. Consult the ETT Help and Support website (currently, https://www.expresstrucktax.com/irs2290/phonesupport) for the most up-to-date information relating to this support and any associated charges.
C. Third Party Websites.
The Software and Services may contain or reference links to websites operated by third parties ("Third Party Websites"). These links are provided as a convenience only. Such Third Party Websites are not under the control of ETT and ETT is not responsible for the content of any Third Party Website or any link contained in a Third Party Website. ETT does not review, approve, monitor endorse, warrant, or make any representations with respect to Third Party Websites, and the inclusion of any link in the Software or Services or communications from ETT is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by ETT or its parent companies of any information contained in any Third Party Website. In no event will ETT or its parent companies be responsible for the information contained in such Third Party Website or for your use of or inability to use such website. Access to any Third Party Website is at your own risk, and you acknowledge and understand that linked Third Party Websites may contain terms and privacy policies that are different from those of ETT. Neither ETT nor its parent companies are responsible for such provisions, and expressly disclaim any liability for them. You are responsible for providing, at your expense, any access to the Internet and any required equipment which may be necessary to utilize the Software and Services. Further, ETT may at any time change or discontinue any aspect, availability or feature of the Services.
D. Payment & Collection.
You agree to pay ETT any agreed upon amounts related to your licensing of Express Truck Tax, Services or Software. ETT reserves the right to seek collection of any unpaid agreed upon amounts due.
Late Payment Charge and Dishonored Check or Other Instrument Fee. . If the entire amount of payment due is not received by the payment due date, a late payment charge will be charged to you. ETT may assign unpaid late balances to a collection agency for appropriate action. You agree to reimburse ETT for all costs and expenses incurred to recover sums due, including the fees of any collection agency, a collection fee charged by ETT at the maximum percentage permitted by applicable law but not to exceed 18% to cover the internal collection-related costs ETT has incurred on such account(s) through and including the date on which ETT refer(s) the account(s) to such third party, and attorneys' fees and other legal expenses. You will be charged a fee for any check or other instruments (including credit card chargebacks) tendered by you and returned unpaid by a financial institution for any reason. 5% interest is charged for any late payments. If there is a chargeback issued by a bank for a service fee legitimately issued by ETT for the use of the Software, it will be disputed with every detail of proof that the Software was used by you, and Services have been rendered. In the event that a legitimate Service charge is reversed by a bank, you will be liable for the original amount of the Service fee and an additional $100.00 chargeback fee. This chargeback fee is intended to offset the added labor costs and bank fees incurred when disputing a chargeback.
Tax Payment and Service Charge. When using Express Truck Tax, there are 2 types of payments that can be initiated using the Software: Tax Payments and Service Charges.

• Tax Payments are processed directly by the IRS. Tax Payments are not collected by ETT. The Software initiates the payment by communicating the taxpayer’s preferred payment method by choosing from 4 tax payment options: Electronic Funds Withdrawal, EFTPS, Check / Money Order, or Credit Card Tax Payment. If Electronic Funds Withdrawal is selected, the taxpayer can submit their bank account and routing information to the IRS via the Form 2290 filing, and the IRS will withdraw the funds. However, if any other payment option is selected, it is the taxpayer’s responsibility to make the tax payment using either EFTPS, Check / Money Order, or an IRS Approved Credit Card Processor.
  
• Service Charges are processed and received by ETT using a credit or debit card. These charges are specifically for Services provided by Express Truck Tax, LLC. This Service fee must be paid in full in order to complete the e-filing process using Express Truck Tax.

You are the only person authorized to use your user ID and password and for maintaining the confidentiality of your user ID and password. You shall not permit or allow other persons to have access to or use your user ID and password, except if you choose to provide that information to ETT's authorized technical support personnel to assist you. You are responsible for the use of the Software under your user ID. Express Truck Tax, LLC will not disclose your password if you lose or forget it. If you have not electronically filed or printed your tax return, you must create a user ID and password in order to access your tax return data at a later date. Your user ID and password are connected to the unique email address used to setup the account. In order to electronically e-file a tax return, you will need to login to your Express Truck Tax account using your credentials. If you need to reset your account password, you may do so using the reset password option on the Sign-In page. You may also update your email address within your Account Profile once logged into your account.

We place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our products and services and with entrusting your tax return information to us. Our full Express Truck Tax Online Privacy Statement can be found by visiting: https://www.expresstrucktax.com/irs2290/privacypolicy/

EXCEPT AS EXPRESSLY STATED ABOVE, THE SOFTWARE AND SERVICES ARE PROVIDED "AS-IS" AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ETT, ITS PARENT COMPANIES, AFFILIATES, LICENSORS, PARTICIPATING FINANCIAL INSTITUTIONS, THIRD-PARTY CONTENT OR SERVICE PROVIDERS, RETAILERS, DISTRIBUTORS, DEALERS AND SUPPLIERS (COLLECTIVELY, "SUPPLIERS") DISCLAIM ALL GUARANTEES AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SOFTWARE OR SERVICES, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, QUALITY, TIMELINESS, AND NON-INFRINGEMENT. ETT DOES NOT WARRANT THAT SOFTWARE OR SERVICES ARE COMPLETELY IMPENETRABLE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, OR OTHER PROGRAM LIMITATIONS. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN THAT EVENT, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO 60 DAYS FROM THE DATE OF PURCHASE OF SOFTWARE OR SERVICES, AS APPLICABLE. HOWEVER, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
All warranties or guarantees given or made by ETT with respect to Software or the Services (1) are solely for the benefit of you as the registered user of the Software and are not transferable, and (2) shall be null and void if you breach any term or condition of this Agreement.

YOU UNDERSTAND THAT ETT WILL NOT AUDIT OR OTHERWISE VERIFY ANY INFORMATION YOU PROVIDE AND IS NOT RESPONSIBLE FOR DISALLOWED DEDUCTIONS OR CREDITS. FURTHER, ETT SHALL NOT BE RESPONSIBLE FOR ADDITIONAL TAXES,PENALTIES AND INTEREST THAT ARE ASSESSED AS THE RESULT OF INCORRECT, INCOMPLETE OR MISLEADING INFORMATION THAT YOU HAVE ENTERED OR GIVEN TO ETT IN CONNECTION WITH ITS PREPARATION OF YOUR TAX RETURNS USING THE SERVICES. EXCEPT FOR THE REIMBURSEMENT FOR CALCULATION ERRORS DESCRIBED IN SECTION 3 AND 4 A., THE ENTIRE CUMULATIVE LIABILITY OF ETT AND ITS SUPPLIERS FOR ANY REASON ARISING FROM OR RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE SOFTWARE OR SERVICES, AS APPLICABLE, TO ETT OR ITS AUTHORIZED RESELLER. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ETT AND ITS SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR FOR DAMAGES RELATING TO LOSS OF BUSINESS, TELECOMMUNICATION FAILURES, LOSS, CORRUPTION, SECURITY OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF PROFITS OR INVESTMENT, TAX POSITIONS TAKEN BY YOU, INABILITY TO FILE YOUR RETURN, DELAY IN PREPARING YOUR TAX RETURN, INCORRECT OR INCOMPLETE INFORMATION PROVIDED TO ETT, ANY ACCESS TO, OR USE OF, YOUR PASSWORD AND USER ID BY AN UNAUTHORIZED PERSON, OR THE LIKE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ETT OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL ETT BE LIABLE FOR ANY LOSS, COST, LIABILITY OR DAMAGE INCURRED AS A RESULT OF YOUR RECEIPT OF OR PARTICIPATION IN THIRD PARTY SERVICES OR THIRD PARTY WEBSITES. IN NO EVENT DOES ETT ASSUME ANY LIABILITY TO ANY PARTY OTHER THAN YOU ARISING OUT OF YOUR USE OR INABILITY TO USE THE SOFTWARE OR SERVICES. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN ETT AND YOU. ETT WOULD NOT BE ABLE TO HAVE PROVIDED EXPRESS TRUCK TAX, SOFTWARE OR SERVICES WITHOUT SUCH LIMITATIONS.

(a) Consent to Electronic Communications. ETT may be required by law to send "Communications" to you that may pertain to the Services or Software, the use of information you may submit to ETT.. Additionally, certain of the Third Party Services you choose, may require Communications with those who administer those programs. You agree that ETT, on behalf of itself and others who administer such Services (as applicable), may send Communications to you by email or text message and/or may make Communications available to you by posting them at one or more of our sponsored websites, such as https://www.expresstrucktax.com. You Consent to receive these Communications electronically. The term "Communications" means any notice, record, agreement, or other type of information that is made available to you or received from you in connection with the Software, the Services, or your tax refund.
(b) Consenting to Do Business Electronically. The decision whether to do business electronically is yours, and you should consider whether you have the required hardware and software capabilities described below. Your consent to do business electronically, and our agreement to do so, applies to this Agreement, the Software and any applicable Services.
(c) Hardware and Software Requirements. In order to access and retain an electronic record of Communications, you will need: a computer, a monitor, a connection to an Internet service provider, an Internet browser software that supports 128-bit encryption, and an e-mail address. By creating an account with Express Truck Tax, you are confirming to us that you have the means to access, and to print or download, Communications. We do not provide ISP services. You must have your own internet service provider.
(d)Withdrawal of Consent. If you later decide that you do not want to receive future Communications electronically, write to us at Express Truck Tax Customer Service, support@expresstrucktax.com. If you withdraw your consent to receive Communications electronically, we may terminate your use of Express Truck Tax, the Software, and the Services.
(e) Changes to Your Email Address. You have the ability to update your email address directly within your account in the profile section under "My Account".

This Agreement (and any additional terms and conditions with which ETT amends or supplements this Agreement), is a complete statement of the agreement between you and ETT, and sets forth the entire liability of ETT and its Suppliers and your exclusive remedy with respect to the Software and Services and their use. You agree that ETT is not acting as your agent or fiduciary in connection with your use of the Software or any Services. The suppliers, agents, employees, distributors, and dealers of ETT are not authorized to make any additional representations, commitments, or warranties binding on ETT. Any waiver or amendment of the terms herein must be in a writing signed by an authorized officer of ETT and expressly referencing the applicable provisions of this Agreement. ETT shall be not be liable for any default or delay in the performance of its obligations under this Agreement to the extent its performance is delayed or prevented due to causes beyond its reasonable control, such as acts of God, natural disasters, terrorist acts, war or other hostilities, labor disputes, civil disturbances, the actions or omissions of third parties, electrical or communication system failures, or governmental action. If any provision of this Agreement is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. This Agreement will be governed by Delaware law, without regard to its choice of law or conflicts of law principles that would require the application of the law of a different jurisdiction and applicable federal law. The parties hereby consent to the exclusive jurisdiction and venue in the state courts in Delaware or federal court for Delaware. Headings are included for convenience only and shall not be considered in interpreting this Agreement. As used in this Agreement "including" means "including but not limited to." This Agreement does not limit any rights that ETT may have under trade secret, copyright, patent or other intellectual property laws. ETT collects contact information for promotional, marketing, training, and customer support purposes. ETT may contact customers with special promotional offers or informative reminders at different points during the tax season. Customers have the option to unsubscribe from any email marketing campaign or promotional offer at any time.
Feedback. You may, whether solicited or not, provide us with feedback, suggestions, and ideas related to the Software or Services ("Feedback"). You agree that ETT may, in its sole discretion, use the Feedback in any way, including in future modifications of the Software, Services, multimedia works and/or advertising and promotional materials relating thereto. You hereby grant us a perpetual, worldwide, fully transferable, irrevocable, royalty-free license at no cost to use, reproduce, modify, create derivative works from, distribute and display the Feedback in any manner for any purpose.
You agree to defend and indemnify ETT, together with its parent companies, officers, directors, or employees, against any and all claims, lawsuits, damages or injuries, including attorneys' fees, incurred by any third-party arising out of or result from your use of the Software or Services in any manner which violates any of the restrictions set forth herein.

(a) Termination. Your rights under this Agreement may be terminated by ETT immediately and without notice, if you fail to comply with any term or condition of this Agreement or no longer consent to electronic Communications. Upon such termination, you must immediately cease using the Software and Services. Any termination of this Agreement shall not affect ETT's rights hereunder.
(b) Amendment. ETT shall have the right to change or add to the terms of its Agreement at any time, and to change, delete, discontinue, or impose conditions on any feature or aspect of Software and Services (including internet based services, pricing, technical support options, advice and other product-related policies) upon notice by any means ETT determines in its discretion to be reasonable, including posting information concerning any such change, addition, deletion, discontinuance or conditions in Software or on any ETT owned or sponsored website, including www.expresstrucktax.com. Any use of the Software by you after ETT's publication of any such changes shall constitute your acceptance of this Agreement as modified.

The Software is a "commercial item," as that term is defined at 48 C.F.R. 2.101 (OCT 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 (SEPT 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227-7202-1 through 227-7202-4 (JUNE 1995), all U.S. Government End Users acquire the Software with only those rights set forth herein.
Refund Policy

• It typically takes about three business days for a refund to appear on your credit card.
  
• For your security, we will refund the money to the same credit card that was used to pay the processing fee.
• Your refund is not automatic. You need to claim the refund from within the application.
• If you filed the return using a prepaid credit, then the refund will be credited to your account. No money will be refunded to a credit card.
• The refund can be claimed only if the return was originally rejected by the IRS. No refund will be given if you received the Stamped Schedule 1, and it has a mistake.
• Once you claim the refund, you cannot update or transmit the original return.
• Refunds will be only given for Form 2290 returns. Express Guarantee does not apply to other Forms like 8849.
• Express Guarantee applies only to returns transmitted after August 1, 2020.
• Refund requests through Express Guarantee or any other refund requests for any reason must be submitted within 90 days of your original purchase or charge date.
• Refunds requests received over 90 days after the original purchase or charge date will not be refunded.

You can contact Express Truck Tax, LLC, Inc. by mail at Express Truck Tax, LLC, 500 New Karner Road, Albany, NY 12205 or by calling 704-234-6005 during normal business hours.